Company & Professional Onboarding
Smart Girl standards: appearance, conduct, etiquette and equipment. Text-first — read this before your first job.
Some entries here need Smart Girl's specific rules plugged in — uniform policy, off-limits areas, and late-arrival procedure.
Welcome message
Short welcome introducing the mate to Smart Girl, shown on first login.
Always appear clean and well-groomed
Hair: clean and neat
Nails: clean, trimmed, presentable
Footwear: closed, non-slip, hygienic
Uniform: wearing, washing and ironing it
Arrive on time (and what to do if late)
Policy detail to be confirmed by Smart Girl: who to notify and how early.
How to greet the client and announce arrival
Content coming soon — tap to see the plan.
Introducing yourself and the company
Content coming soon — tap to see the plan.
Tone and manner of speaking with clients
Content coming soon — tap to see the plan.
Personal boundaries with clients
Content coming soon — tap to see the plan.
Do's and don'ts on a client's property
Privacy, belongings, off-limits rooms. Off-limits list to be confirmed by Smart Girl.
Client instructions vs. company checklist
Content coming soon — tap to see the plan.
Honesty and trust: property, valuables, money
Content coming soon — tap to see the plan.
Confidentiality between clients
Content coming soon — tap to see the plan.
Professional behaviour with other staff
Content coming soon — tap to see the plan.
What's in the standard cleaning kit
Content coming soon — tap to see the plan.
Caring for and storing your equipment
Content coming soon — tap to see the plan.